Privacy Policy | Flip My Space

This Privacy Policy explains how Flip My Space ("we", "us", or "our") collects, uses, and shares your information when you use our website and AI room redesign tool (the "Service"). By using the Service you agree to the practices described here.

Information we collect

Account information. When you sign in with Google we receive your name and email address. Before you sign in you are assigned an anonymous account identifier so the Service can work.
Images you upload. The room photos you upload and the AI-edited versions we generate are stored so you can view, edit, and download them.
Usage and analytics data. We record key events as you move through the Service (for example visiting a page, uploading an image, generating a redesign, and purchasing) so we can understand and improve how the product is used.
Billing information. Payments are processed by Stripe. We do not store your full card details. We keep a customer and subscription reference so we can manage your plan and credits.

How we use your information

To provide, operate, and maintain the Service.
To process your uploaded images and generate redesigned versions.
To process payments, manage subscriptions, and track credits.
To analyze product usage, improve the Service, and prevent abuse.
To respond to your support requests and communicate with you.

Service providers we share data with

We rely on trusted third parties to run the Service. They process data on our behalf and only for the purposes described here:

Google Firebase for authentication, database (Firestore), and image storage.
Stripe for payment processing and subscription billing.
Our AI image-processing provider for generating the redesigned images from the photos you upload.
Analytics providers to help us measure and improve how the Service is used.

We do not sell your personal data. We may disclose information if required by law or to protect our rights, users, and the Service.

Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, and measure usage. You can control cookies through your browser settings, though some features may not work without them.

Data retention and deletion

We keep your information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data by contacting us, subject to any records we must keep for legal, tax, or accounting reasons.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the email below.

Children

The Service is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal data.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may be communicated through the Service.

Contact us

If you have questions about this Privacy Policy or your data, contact us at support@sablespire.com.